IT Staffing Assessment

Register for the program and enhance your IT department's overall success, which hinges on the effectiveness of its fundamental processes. By improving these processes, you'll reduce firefighting and focus on delivering exceptional business value.

Justify IT's Headcount

Demonstrate the correlation between staffing and business satisfaction, supported by industry peer benchmarks.

Allocate Staff More Effectively

Pinpoint misalignments between how FTEs are deployed and the priority of the service areas your teams work on.

Get the Most Out of Your Teams

Manage your team better by gathering feedback about how your staff want to be managed across 7 drivers of effective teams.

Justify IT's Headcount

Demonstrate the correlation between staffing and business satisfaction, supported by industry peer benchmarks.

Allocate Staff More Effectively

Demonstrate the correlation between staffing and business satisfaction, supported by industry peer benchmarks.

Get the Most Out of Your Teams

Demonstrate the correlation between staffing and business satisfaction, supported by industry peer benchmarks.

Benefits of the Program

Time Breakdown by Activity

Evaluate resource time spent on high value vs low value activities
Compare activity breakdowns by IT function and by role
Establish targets by area and ensure your team has the support to get there

IT Function Effectiveness Assessments

Get scorecard-based assessments of IT function effectiveness from both IT and the business
Assess effectiveness across 7 drivers, including processes, technology, and team skills, to determine the best path to improvement
Get staff feedback on improvement ideas and waste reduction initiatives, using our templates to create a targeted improvement plan

Staffing Bench marking

See your key staffing metrics at a glance and how they compare against your peers across over 4000 organizations.
Use this data to determine whether you and your team are in line with industry benchmarks and how to course-correct.
Assess staffing levels, cost, seniority, and span of control.

Time Breakdown by IT Function

Assess staffing levels across 20 IT functions.
Compare staffing levels against business priorities to ensure alignment.
Uncover under/overstaffed areas and validate against benchmarks.

Time Breakdown by Activity

Evaluate resource time spent on high value vs low value activities
Compare activity breakdowns by IT function and by role
Establish targets by area and ensure your team has the support to get there

IT Function Effectiveness Assessments

Get scorecard-based assessments of IT function effectiveness from both IT and the business
Assess effectiveness across 7 drivers, including processes, technology, and team skills, to determine the best path to improvement
Get staff feedback on improvement ideas and waste reduction initiatives, using our templates to create a targeted improvement plan

Staffing Bench marking

See your key staffing metrics at a glance and how they compare against your peers across over 4000 organizations.
Use this data to determine whether you and your team are in line with industry benchmarks and how to course-correct.
Assess staffing levels, cost, seniority, and span of control.

Time Breakdown by IT Function

Assess staffing levels across 20 IT functions.
Compare staffing levels against business priorities to ensure alignment.
Uncover under/overstaffed areas and validate against benchmarks.

What's inside the box

Our comprehensive report shows you business needs around reporting & analytics and what the most pressing issues are.
Use the feedback to guide improvement efforts and develop a focused action plan.

Visualize what IT staff are working on
Evaluate 20 IT functions across 9 areas of IT
Determine if IT is allocating resources appropriately

Understand IT effort by activity type
Evaluate 10 activity types ranging from Improvement to Maintenance
Use staff feedback to free up more time for improvement initiatives

Evaluate each IT function
A comprehensive scorecard for all 20 functions
Determine which drivers you need to improve

With the report gain valuable insights into the allocation of IT staff time and its impact on business outcomes, while also leveraging staff feedback to inform enhancement initiatives.